Revenue Operations Analyst

Trabajo De Detalle

Job ID 666028

Descripción Del Trabajo

As a Revenue Operations Analyst you will help drive customer experience through accurate and timely workflows and deliver improvements to our Revenue Team’s technology stack. A successful candidate will have the ability to work independently in a dynamic, rapidly-growing, and fast-paced environment. This role reports directly to the Sr Manager, Revenue Operations.

As a Revenue Operations Analyst, you will:

Partner with the Revenue teams to solve user inquiries related to billing and collections
Perform month-end close process and reconciliations and help maintain completeness, including attribution and booking information
Assist the contract drafting process, generating standard documents and working with Legal and Revenue to help respond to customer feedback
Drive the lead management process and ensure we have scalable process for procurement, enrichment, execution and reporting
Empower key stakeholders to identify opportunities to improve process, and tools to enable scalable analysis, reporting, and decision making
Collaborate cross-functionally, respond to process & policy questions and effectively communicate requirements to the Revenue teams

To be successful in this role, you’ll need:

2+ years of relevant experience in similar role, required
BA/BS in Accounting, Business Administration, or Finance
Process-oriented with an understanding of both financial and operational controls
Comfortable working with manual and automated processes
Exceptional attention to detail and organizational skills
Experience with Stripe, Salesforce, SalesLoft, Chilipiper, Docusign and Ironclad knowledge preferred
Experience reading and working with contracts
Demonstrated professional experience using Excel and working with large data sets
A passion for creating new systems and solving problems via infrastructure and automation

In the United States the range for the this position is typically a base salary of $67,000 to mid salary of $76,000, with a quarterly bonus program. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:

🏡 Fully Remote Work!

$1,000 to set up your home office
$20 phone/internet monthly reimbursements
Virtual activities and in-person meet-ups
Laptop and super rad swag provided
Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally

💪🏼 Health & Wellness

Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
Short term and long term disability
Employee assistance program
Generous parental leave
401(k) available upon hire

✈️ Time Off

11 paid holidays
Flexible time off – take the time off you need!

🥰 Giving Back

Matching donations for approved charitable organizations
Group volunteer efforts

🌟 Personal & Professional Development

Weekly internal product & company training sessions
Monthly events & education activities focused on DEIB, personal and/or professional development
Individual career progression plans and leadership/management training

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